Creating a Ship Request in Pitney Ship Pro

Instructions

1. Log in to Pitney Ship Pro
   • Don’t have an account? Contact Mail Services at 304-293-4050 to request one.


2. Start a New Request
   • Click “Create Ship Request.”


3. Confirm Sender Information
   • This is your name, department, address, email and phone number. Make sure it’s correct.


4. Enter Recipient Details
   • Name
   • Company (optional)
   • Country: Do not change this from “United States.”
     • For international shipments: Attach a note with the recipient’s name, full address (including country and zip) and your department’s DSN. Place it with outgoing mail. Mail Services will handle it separately.
   • Address and zip code
     • The city and state should auto-fill from the zip code. Double-check for accuracy.


5. Optional: Email Notifications
   • Enter your email or the recipient’s if you’d like a delivery confirmation.


6. Add Package Dimensions (if available)
   • Use a tape measure to enter length, width and height.


7. Add Package Weight (if available)
   • Use a scale to enter the weight.


8. Select Shipping Rates and Services
   • You must enter the full address, dimensions and weight before choosing a rate.
   • If you leave this blank, Mail Services will choose the most cost-effective option.


9. Enter the Department’s DSN (Postage Code)
   • Type your DSN in the “Cost Account” box.
   • Select the matching result from the dropdown.
   • You can also search by department name or PO Box (e.g., type “Football”).
   • Be sure to select the correct DSN if your department has more than one.


10. Print and Attach the Request
    • Click the green “Print Ship Request” button.
    • Attach the printed request to the package and place it in outgoing mail.
    • Mail Services will pick it up and process the shipment.