Required Materials
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Certified Mail Receipt (green and white)
- Includes a tracking number sticker (with barcode)
- Contains a receipt with delivery info and cost details
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Return Receipt (all green)
- Confirms who the letter is sent to
- Lists special services requested
- Includes sender's return address for the signed receipt
Instructions
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Add Your Department’s DSN
- Write your department’s Distribution Set Number (DSN) on the letter.
- Mail cannot be sent without a DSN.
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Fill Out the Return Receipt (Front – Section 1)
- Write the recipient's full name, address, city, state and zip.
- Make sure the envelope is already addressed to match this info.
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Complete the Certified Mail Receipt
- Copy the recipient’s name and full address into the spaces provided near the bottom.
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Attach the Tracking Sticker (Section 2 of Return Receipt)
- Peel the thin sticker from the Certified Mail Receipt.
- Place it in Section 2 of the Return Receipt to link the two forms.
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Select Special Services (Section 3 of Return Receipt)
- Check any additional services needed (e.g., restricted delivery).
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Fill Out the Back of the Return Receipt
- Provide the sender’s name and return address (where the signed card should be mailed after delivery).
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Attach Labels to the Envelope
- Certified Mail Sticker:
- Peel and stick the tracking number/barcode sticker to the top front of the envelope, folding it over to the back.
- Tear off the receipt portion to keep for your records. If you need pricing details, leave it attached and Mail Services will return it to you after metering.
- Return Receipt (Green Card):
- Flip the envelope over.
- Peel the backing off the green card and place it in the center of the back of the envelope.
- Certified Mail Sticker:
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Send the Letter
- Place the completed certified mail letter in your department’s outgoing mail bin for pickup.