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Sending a Letter as Certified Mail

Required Materials

  1. Certified Mail Receipt (green and white)
    • Includes a tracking number sticker (with barcode)
    • Contains a receipt with delivery info and cost details

  2. Return Receipt (all green)
    • Confirms who the letter is sent to
    • Lists special services requested
    • Includes sender's return address for the signed receipt

Instructions

  1. Add Your Department’s DSN
    • Write your department’s Distribution Set Number (DSN) on the letter.
    • Mail cannot be sent without a DSN.

  2. Fill Out the Return Receipt (Front – Section 1)
    • Write the recipient's full name, address, city, state and zip.
    • Make sure the envelope is already addressed to match this info.

  3. Complete the Certified Mail Receipt
    • Copy the recipient’s name and full address into the spaces provided near the bottom.

  4. Attach the Tracking Sticker (Section 2 of Return Receipt)
    • Peel the thin sticker from the Certified Mail Receipt.
    • Place it in Section 2 of the Return Receipt to link the two forms.

  5. Select Special Services (Section 3 of Return Receipt)
    • Check any additional services needed (e.g., restricted delivery).

  6. Fill Out the Back of the Return Receipt
    • Provide the sender’s name and return address (where the signed card should be mailed after delivery).

  7. Attach Labels to the Envelope
    • Certified Mail Sticker:
      • Peel and stick the tracking number/barcode sticker to the top front of the envelope, folding it over to the back.
      • Tear off the receipt portion to keep for your records. If you need pricing details, leave it attached and Mail Services will return it to you after metering.
    • Return Receipt (Green Card):
      • Flip the envelope over.
      • Peel the backing off the green card and place it in the center of the back of the envelope.

  8. Send the Letter
    • Place the completed certified mail letter in your department’s outgoing mail bin for pickup.